Privacy Policy

Introduction

Welcome to our website. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

The Data We Collect About You

We collect and process the following information when you use our contact form:

• Name
• Email address
• Telephone number
• Details of your enquiry

We also collect certain information automatically when you visit our website, including:

• IP address
• Browser type and version
• Time zone setting and location
• Operating system and platform
• Information about your visit including the URLs, page response times, download errors, and length of visits to certain pages

How We Collect Your Data

We collect data in the following ways:

• Direct interactions: You provide your personal data by filling in forms on our website.
• Automated technologies: As you interact with our website, we automatically collect technical data about your equipment, browsing actions, and patterns using cookies and Google Analytics.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To respond to your enquiries
• To improve our website and user experience
• To analyze the use of our website through Google Analytics

AnalyticsWP

We use AnalyticsWP to analyze the use of our website. AnalyticsWP gathers information about website use by means of cookies. The information gathered is used to create reports about the use of our website.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including:

• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to processing of your personal data
• The right to request restriction of processing your personal data
• The right to request transfer of your personal data
• The right to withdraw consent

If you wish to exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: info@loveyourbike.biz Telephone: 01288 381013

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible.

Last Updated: April 1 2025